Refund & Return Policy
Welcome to Redevelopers Automate Solution Pvt Ltd. Explore our cutting-edge robotics kits. Please review our refund policy for details
No Refunds on Assembled Kits:
We may use the information we collect for the following purposes:
Refunds for Unopened Kits Only:
Refunds will only be processed for robotics kits that remain unopened and in their original packaging. If the seal is broken or the packaging is tampered with, the product is considered used, and a refund will not be issued.
Defective or Damaged Products:
In the rare event that a customer receives a defective or damaged kit, we will gladly replace the product. Customers are requested to contact our customer support within 7 days of receiving the product, providing details and supporting evidence for verification.
Refund Process Timeline:
For eligible refund requests (unopened and in original condition), the customer should contact our customer support within 14 days of the purchase date. Once the return is approved, customers can expect a refund within 15 business days, processed through the original method of payment.
Condition of Returned Items
  • Returned items must be in their original condition, unopened, unused, and with all tags and packaging intact.
  • We reserve the right to refuse returns that do not meet these criteria.
  • Return Shipping Responsibility:
    Customers are responsible for the shipping costs associated with returning the product. If the return is approved, the original shipping costs will not be refunded, and any incurred return shipping costs will be deducted from the refund amount.
    #Important Note
    Please note that this policy is subject to change, and customers are advised to review the latest version on our website. If you have any questions or concerns, feel free to contact our customer support team at Email
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